Help / FAQ

We value our customers and we strive to make a better product. Below are a list of questions. If you don’t see an answer, please contact us and we’ll do our best to get you the answer.

Thank you

Sizing & Measuring for Correct Fender Cover Fit?

Our product does not stretch, so sizing is very important when ordering FendElegance fender covers.

We recommend using our DIMENSIONS Form if you have a fender that is older than 3 years, as some of the inflatable materials stretch a bit with age. We will simply alter our pattern to accommodate a slight difference in size.

If you have questions about fender sizing please contact us. We will gladly email you the dimensions form, and discuss any concerns that you may have in regards to fit.


Selecting a COLOR?

FendElegance fender covers are available in 9 different colors. So if you want to match a boot stripe, or a logo, let us know. We will be happy to send you a sample of the fabric, prior to your order.

If you are uncertain about a color we recommend you order a fabric sample.

Availability & Delivery Times?

We have most of the FendElegance fender covers in stock in and ready to ship in STANDARD BLACK.

If you are ordering a Color, it will take a few more days, as we do not stock any colors. With that said, we have the fabric, it is just not sewn. Once you place your order, it will take 2-3 days to fabricate, and then the UPS shipping time will be determined based on where you are shipping the covers to.

We ship everything FOB Oregon.

Oregon to Ft. Lauderdale = 7 days UPS Ground transit time

Oregon to New York = 7 days UPS Ground transit time

Please contact us to ensure the shipping time works for your schedule.


FendElegance is committed to our customer’s satisfaction.
If you are uncertain about a color we recommend you order a fabric sample.  Please see our “swatch” page for selections. If you have questions about fender sizing please contact us. Our product does not stretch so correct sizing is important.

In order to meet the needs of our on-line customers we offer a refund on all regularly stocked merchandise. The items should be returned within 15 days of the delivery date unused and in the original packaging. There is a 15% re-stocking fee on all returned good. It is our goal at FendElegance to get you the right product. If for some reason there is a problem with color or fit we encourage you to exchange the product for the correct item. After the item has been received and examined, the Customer CC# will be credited back, less the re-stocking fee. If the product is exchanged only the difference in price of the product and the shipping and processing will be charged.

Return Authorization Number:
Email for a Return Authorization Number (RAN) to or call (954) 802-1189. (RAN) must accompany your return along with a copy of the sales receipt.  Our telephone hours are: Monday through Friday, 9am to 5pm PST, USA.

Shipping Your Return:

On the front of your packing slip (enclosed with your purchase), note the reason(s) for return and whether you wish to exchange it, or receive a refund less the restocking fee. Enclose your packing slip with your order and ship, prepaid and insured (sorry, no COD packages), to this address:
1767 12th Street #219
Hood River, OR 97031

Delivery and processing charges will not be refunded. Please return items in new and unused condition. If the product is opened, please repackage as originally shipped; including all tags and product inserts. All items properly returned under this policy are eligible for a refund of the purchase price less 15%.  If you have any questions or need assistance in returning items, send us an e-mail message at



Information We Collect
We collect information about you from a variety of sources, including:

  • Information from you directly, such as when you complete a form on our Web site or subscribe to our newsletters
  • Information about you when you visit our Web site, make a purchase, use our services or view our online ads
  • Information about you from other sources, such as from our vendors to process orders and enhance our service.

All the information we collect about you may be combined to help us tailor our communications to you, improve the content of our Web site, and optimize your shopping experience.


FendElegance does not collect information for the purposes of distribution or resale.
We use the information we collect to provide the products and services you request, to tell you about other products and services we offer, and to manage our Web site and services.


Links To Other Sites

This website may contain links to other third party sites. We take steps to link only to sites that share our high standards and respect for privacy. However, we are not responsible for the privacy standards and practices of third parties. FendElegance strives to keep online visitor information secure against unauthorized access and use.


How to Contact Us
If you have any questions about our privacy practices, you may contact us:
By mail at:

1767 12th Street, #219
Hood River, OR 97031
Your Contact Preferences and Opt-Out Choices for Emails

  • Use the unsubscribe link on any promotional or marketing e-mails.
  • Sign into Your Account on, click on My Profile and indicate your opt-out preferences.
  • Write to us by mail at:

1767 12th Street, #219
Hood River, OR 97031

  • Or Call Customer Service at 954-802-1189.

Still looking for answers? Call 954-802-1189 or